Privacy Notice

In accordance with Turkish Law No. 6698 on the Protection of Personal Data ("KVKK"), your personal data is processed by Teknokol in its capacity as Data Controller, within the scope described below and in compliance with applicable legislation. This text has been prepared to inform you about the data processing activities carried out through the Website.

1. Your Personal Data Processed

The following categories of your personal data may be processed while you use the Website and through contact, quotation, application, information request or request forms:

  • Identity Information: Name, surname.
  • Contact Information: E-mail address, phone number, city, country and similar contact details.
  • Customer Transaction / Request Information: Message content, subject of request, product or service of interest, application and communication records.
  • Transaction Security Information: IP address, log records, device information, browser information, access date and time information.
  • Marketing and Communication Preference Information: Commercial electronic message consent records, cookie preferences and consent records.

2. Purposes of Processing Personal Data

Your personal data may be processed, limited to the following purposes:

  • Receiving, evaluating and responding to requests, applications, questions, complaints and suggestions submitted through the Website,
  • Carrying out communication activities,
  • Evaluating quotation, product or service requests,
  • Carrying out and developing business relationship processes,
  • Ensuring the security of the Website and preventing misuse, spam, bot traffic, unauthorized access attempts and cyber-attacks,
  • Measuring Website performance, improving user experience and developing the technical infrastructure,
  • Managing cookie preferences and user permissions,
  • Where your explicit consent exists, carrying out campaign, announcement, promotion and commercial electronic message processes,
  • Fulfilling legal obligations towards authorized institutions and organizations.

3. Method of Collecting Personal Data and Its Legal Basis

Your personal data is collected, fully or partially through automated means, via forms, cookies, security tools, server logs, e-mail communications and similar electronic channels on the Website.

Your personal data is processed based on the following legal grounds set out in Article 5 of the KVKK:

  • Being directly related to the establishment or performance of a contract: For the purpose of evaluating quotation, product, service or application requests, or business relationship requests.
  • Being mandatory for the data controller to fulfil its legal obligation: For fulfilling legal obligations and responding to requests from authorized institutions and organizations.
  • Data processing being mandatory for the data controller's legitimate interests, provided this does not harm the fundamental rights and freedoms of the data subject: For ensuring the security of the Website, responding to requests, improving service quality and protecting the technical infrastructure.
  • Explicit consent: For sending commercial electronic messages, marketing activities and cookie uses that require explicit consent.

4. Transfer of Processed Personal Data

Your personal data may be shared with the following persons, institutions and organizations in order to achieve the purposes set out above and to sustain the Website's activities:

  • Authorized public institutions, organizations and judicial authorities, only within the scope of duly submitted legal requests,
  • Business partners and service providers that provide hosting, security, maintenance, backup, e-mail, form management, analytics, cookie management and technical infrastructure services,
  • Persons and organizations from which legal, financial or technical consultancy services are obtained, to the extent necessary.

Your personal data is, as a rule, shared only to the extent limited, proportionate and necessary for the purposes of processing. Where the servers of certain technical infrastructure, analytics, security, e-mail, cookie management or embedded content services used are located abroad, your personal data may be transferred abroad in accordance with applicable legislation and with the necessary security measures in place.

5. Data Retention Period

Your personal data is retained for the period required by the purposes of processing and taking into account the legal retention periods set out in applicable legislation.

Form records submitted through the Website may be retained for a reasonable period for the finalization of the request, the conduct of the communication process, the improvement of service quality and for evidentiary purposes in the event of potential disputes.

When the purpose of processing ceases to exist or the legal retention period expires, your personal data is deleted, destroyed or anonymized in accordance with the KVKK and applicable legislation.

6. Rights of the Data Subject

Pursuant to Article 11 of the KVKK, you have the following rights regarding your personal data:

  • To learn whether your personal data is being processed,
  • To request information if your personal data has been processed,
  • To learn the purpose of processing your personal data and whether it is used in accordance with that purpose,
  • To know the third parties to whom your personal data is transferred domestically or abroad,
  • To request correction of your personal data if it has been processed incompletely or incorrectly,
  • To request the deletion or destruction of your personal data within the framework of the conditions set out in the KVKK and applicable legislation,
  • To request that the correction, deletion or destruction operations be notified to third parties to whom your personal data has been transferred,
  • To object to the emergence of a result against you by analysis of the processed data exclusively through automated systems,
  • To request compensation for damages arising from the unlawful processing of your personal data.

You may contact the Data Controller through the contact e-mail address specified above to exercise these rights. Your applications will be evaluated and concluded within the periods stipulated in the applicable legislation.

7. Commercial Electronic Messages

Where your explicit consent exists, commercial electronic messages regarding campaigns, announcements, promotions, informational content and marketing may be sent to you. Not granting commercial electronic message consent does not prevent you from sending information, quotation or communication requests through the Website.

You may withdraw your commercial electronic message consent at any time.

8. Cookies

The Website may use necessary, functional, analytics, performance, marketing and targeting cookies. Necessary cookies are required for the Website to function securely and correctly. Non-essential cookies are used in accordance with user preferences and the cookie consent mechanism.

Detailed information about cookie use is available on the Cookie Policy page.

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